When a Huntsville homeowner noticed their concrete patio deteriorating — uneven slabs riddled with cracks — they knew TFS was the call to make, remembering a previous outstanding service experience with us. Right after contacting our Customer Care team, our System Design Specialist, Michael, visited to assess the situation. He proposed tailored options, including PolyLevel injection and NexusPro crack sealing, to address both aesthetics and sustainability. The production work led by Daniel and Ethan was detailed and transparent, involving the homeowner in each step and ensuring their understanding and satisfaction. Despite a brief hiccup concerning building permits, everything was rapidly resolved, keeping the project on track. The outcome? A perfectly level and visually appealing patio transformed through our effective solution, all while providing an exceptional customer experience. This story is a prime example of how our expertise and superior products like PolyLevel and NexusPro can rejuvenate properties, underscoring our commitment at TFS to reliability, visual appeal, and long-lasting results.
“I had a good experience with TFS. Folks showed up when they said they would, called when they said they would, and did what they said they would do. There was a slight mix up in what building permits were or were not needed, but that was cleared up within a day. Michael, the salesman, gave me several options and explained each. Daniel & Ethan did the work – they explained each step they would do and showed me what they were doing. They were great to deal with. It all went smoothly. Everyone I dealt with was polite and professional. I had part of a slab lifted with Polylevel and some cracks filled in as well.” – Valeta W.
If you are in need of concrete repair services give us a call today at (844) 468-4674 or contact us here to schedule a free, no-obligation inspection.
