Recently, we had the pleasure of serving a homeowner in Louisville, KY, who was grappling with a pressing issue: a sunken and uneven concrete walkway leading to their front porch. This was not only creating an unsightly appearance but also posed a significant trip hazard. Understanding the potential risks and eager to resolve them quickly, the homeowner reached out to our team for assistance. Upon contacting our Customer Care team, the homeowner was promptly scheduled for a home inspection. Our System Design Specialist visited the home, conducted a thorough examination of the problem areas, and identified the optimal solution. The recommendation was to use our PolyLevel for lifting the concrete slabs back to their original, level position and NexusPro to seal the joints and cracks, thereby preventing future water intrusion and soil erosion beneath the slabs. Our experienced production arrived right on time, as promised, demonstrating our commitment to punctuality and clear communication. The entire project, though relatively small, was completed in just over an hour but left a significant impact on the safety and aesthetics of the property. The once dangerous tripping hazard was seamlessly transformed into a level, stable, and safe walkway leading up to the front porch. The homeowner was thrilled with the swift and efficient resolution to their concrete issue, highlighting the expertise and professionalism of the TFS team. This story is just one of many that showcase our mission to provide not just a remarkable customer experience but a dependable, long-lasting solution
“Chad and Jonathan, from TFS, did a great job today. They called this morning giving me a time of arrival and they showed up exactly when they said they said they would. It was a relatively small job that took about an hour and a quarter, but the final product looks great. We had a walkway up to our front porch where some of the slabs had dropped down and it was a trip hazard. Thankfully we don’t have to worry now about someone tripping and getting injured. I would recommend TFS to anyone who needs concrete services.” – Ronald R.
If you are in need of concrete repair in Louisville, Kentucky give us a call at (844) 468-4674 or contact us here to schedule a free estimate.