Recently, a homeowner in Louisville, KY, reached out to us troubled by years of persistent basement leaks. Driven to find a solution, they decided to give us a call. Promptly responding to their concerns, our Customer Care team set up an inspection the very next day. Through a comprehensive on-site evaluation, our System Design Specialist pinpointed the problem and presented a tailored solution focusing on long-term relief – the installation of our basement waterproofing products. The homeowner was eager for us to get started, and within a week, our dedicated crew was on site. Our production team, comprising Jade, Michael, Tristen, and Stephen, went above and beyond to address the homeowner’s concerns. They weren’t just concerned about fixing the problem; they were committed to providing unparalleled customer care and sharing their knowledge on every question asked to keep the homeowner’s informed. The installation of our waterproofing products was smooth and efficient, designed for reliability, ensuring that the homeowner’s basement remains dry all year round, regardless of the weather. But we didn’t stop there. Our team made it a priority to leave the basement cleaner than when they arrived – a testament to our commitment to superior service and care. Our solution didn’t just alleviate the issue; it provided the homeowner with peace of mind, knowing they had a dependable, long-lasting solution to their basement’s water problem.
“I called this company because I kept seeing the ads on WDRB. My basement has been leaking for years and I finally had enough and called them to come find my problem. They were here the next day and evaluated the issues. After deciding on the work I wanted done, they were here within 1 week to get my home fixed. The guys on my crew were amazing. Very professional and extremely knowledgeable on all my questions. I would like to exclusively thank Jade, Michael, Tristen and Stephen. They cleaned up so well after their work that it actually looked better than it did when they came in. Not a drop of dirt or dust anywhere. Thanks guys, I really do appreciate you!” – Karen N.
If you are in need of basement waterproofing services in Louisville, KY give us a call at (844) 468-4674 or contact us here to schedule a free estimate.
