When a homeowner from Arrington, TN, noticed their porch starting to sink and crack, they knew it was time for a professional solution. Experiencing uneven concrete not only affects the aesthetics of a home but can also be a substantial safety hazard. That’s when they reached out to us at TFS for help. Right after contacting our friendly Customer Care team, a home inspection appointment was scheduled, marking the beginning of a transformative journey for their porch. Our dedicated System Design Specialist visited the homeowner’s property, conducted a thorough inspection, and identified the underlying issues causing the sinking concrete. The solution: the innovative PolyLevel injection system, known for its effectiveness in lifting and stabilizing concrete. On the day of the repair, Daniel and Anthony arrived on-site, ahead of schedule. Understanding the importance of keeping our customer informed and involved, they not only explained each step of the process but also went the extra mile to show real-time progress through a video of the concrete lifting. This level of professionalism and kindness from our team members exemplifies our mission to provide a remarkable customer experience while ensuring a lasting solution to the problem. The outcome? A porch beautifully restored to its original level, offering both aesthetic appeal and safety to our customer’s Home. Through the swift, efficient, and highly communicative approach of our team, the homeowner discovered the ease and tranquillity of concrete repair with the right experts by their side.
“Daniel and Anthony did a great job!! They called when they were ahead of schedule and were able to come early. They informed me of their process as they were working and even showed me a video of the concrete lifting on my porch. They were so professional and kind. I highly recommend TFS!” – Susan W.
If you are in need of concrete repair in Arrington, Tennessee give us a call today at (844) 468-4674 or contact us here to schedule a free estimate.
