Recently, we had the pleasure of helping a Nashville homeowner who was facing some tricky issues with their concrete. Understanding the urgency of the situation, our Customer Care team quickly set the wheels in motion, scheduling a detailed home inspection to get to the root of the problem. Upon arrival, our System Design Specialist dove into a thorough assessment. Based on their findings, we recommended a combination of PolyLevel and NexusPro to not only repair but significantly improve the durability and functionality of the concrete areas affected. PolyLevel, a high-density polyurethane, was chosen for its incredible efficiency in lifting and stabilizing the sunken concrete, ensuring a solid foundation. NexusPro, known for its flexibility and long-lasting durability, was applied to fill and seal cracks, preventing future water ingress and damage. Corey and Anthony, from our production team, were the stars of the show, transforming the distressed areas with skill and ease. They made sure to walk the homeowner through every step, offering cost-effective recommendations and reassurance throughout the process. After we finished the installation, the homeowner’s concerns were put to the test sooner than expected with heavy rainfall right after our crew completed the job. True to our commitment, when the homeowner voiced their concerns, Corey and Anthony were back within 24 hours, assessing and performing additional repairs to ensure everything held up perfectly after the unexpected downpour. Our swift response and the unbeatable patience and professionalism shown by Corey and Anthony highlight just how devoted we are to providing not just a fix, but a truly remarkable customer experience and a durable solution. Kudos to the homeowner for putting their trust in us, and here’s to many more years of dependable and effective
“The techs, Corey and Anthony, were fantastic from start to finish. The estimate was clear and they made recommendations that made it more cost effective. We had heavy rains shortly after the repair, which caused me some concern. I called and they were out within 24 hours to assess and repair the areas that had been affected. They were professional and truly kind people. Thanks. I cannot recommend any better!” – Toni S.
If you are in need of concrete repair in or around Nashville, Tennessee give us a call today at (844) 468-4674 or contact us here to schedule a free estimate.
