A homeowner in Cookeville, TN, found themselves battling a troubling sidewalk that sank nearly two inches and steps that leaned backwards, collecting water instead of repelling it. Understanding the importance of their home’s safety and curb appeal, they reached out to us here at TFS. Upon the homeowner contacting our Customer Care team, we promptly scheduled a comprehensive home inspection. One of our seasoned System Design Specialists, well-versed in diagnosing and resolving such issues, visited the home. After a thorough evaluation, the solution was clear: PolyLevel and NexusPro to repair their sinking steps. Our recommendation of PolyLevel, a high-density polyurethane foam, to lift the sunken sidewalk slab back to its original level, effectively removed the tripping hazard and restored balance. NexusPro, a silicone-based sealant designed for maximum flexibility, ensured the bond that lasts through the seasons. Our production team, led by the experienced hands of Daniel and Ethan, meticulously carried out the task. Their craftsmanship and attention to detail was evident, skillfully raising the slab and adjusting the steps while maintaining a pristine harmony throughout. Their communication was top-notch, keeping the homeowner informed and comfortable throughout the entire process. For us at TFS, we don’t just see a job to be done; we see an opportunity to ensure your peace of mind.
“We had a sidewalk that had settled down almost 2 inches, and some steps that leaned backwards causing water to stand. After speaking with Nathan, I decided to give TFS a try. I am very glad I did! Daniel and Ethan came out and raised the sunken slab while tilting the steps and somehow managed to keep it all in balance. It looks great! The communication was great, and appointments were on time. It was all very professional, and I highly recommend the TFS team!” – Mike S.
If you are in need of concrete repair in Cookeville give us a call at (844) 468-4674 or contact us here to schedule a free, no-obligation estimate.
